PRLog (Press Release)– Mar 17, 2011– "What is spyware and why is it such a problem?" This was a question TV host Carley Wegner asked George Otte, president of Geeks On Site, on Fox 4 News (SW Florida Fox Affiliate). Otte was a guest speaker on Morning Blend's "Fix it Friday" on January 21, 2011. He explained Carley and the viewers that spyware is software that monitors what the computer users look at, so that it can generate ads geared to consumers based on that information. You can recognize that your computer is infected with spyware when it starts running slow; and you start getting a lot of pop-ups. The symptoms are a big nuisance to computer users, who need to clean out spyware on a regular basis.
George Otte described how some of spyware and viruses overlap, and although an antivirus is a very important part of your computer's protection, it is not enough to protect your computer on its own. "We (Geeks On site) have taken an approach where we use multiple mechanisms, not just an antivirus, but spyware cleaners and different things to keep the (computer) system clean."
Geeks On Site's remote support service allows technicians to perform computer repair via the Internet. The service eliminates the need for customers to take their computer to the repair shop: instead, they can call 24/7 and get connected to a technician, who will take control of the computer remotely. The whole process will not take more than three minutes, and is safe. To demonstrate this, Carley and George made a call to Geeks On Site during the show, and spoke to a sales representative, who guided them through the process of getting the computer connected. "Once we're in there, we can transfer tools; we can run all kinds of diagnostics, and look at the system and fix it," said Otte. In the worst case scenario, if you cannot turn your computer on, or for another reason cannot get connected, Geeks On Site has onsite technicians in all major metropolitan areas, who can come to your home.
Geeks On Site is running a special offer for all new customers: if you buy any computer repair service you get unlimited free remote support for one month. To schedule a service, you simply need to call Geeks On Site's toll free line 888-360-GEEK (4335).
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