PRLog (Press Release)– Mar 08, 2011– Andy Young, Account Manager of not-for-profit and Public Sector at Pythagoras commented: "We are delighted to have been awarded this contract. We see this as a crucial long-term partnership and we look forward to equipping ELEXON with an intuitive and holistic customer relationship management system that provides long term benefit to both ELEXON and its partners."
Peter Haigh, Chief Executive at ELEXON, said: "Getting to know our customers and stakeholders is a key part of our strategy, and actively managing information about them will help us to deliver shared solutions to common problems in the energy industry. We're looking forward to working with Pythagoras, who has demonstrated a real understanding of our needs and requirements during the tendering process."
ELEXON will use the Microsoft Dynamics CRM Online solution to actively capture and manage important and relevant information about its partners, stakeholders and industry, and will enable ELEXON to better deliver its core services and common solutions to industry problems. Notes to editors
About Pythagoras
Pythagoras Communications is a leading Microsoft Dynamics CRM Gold partner offering expert tailored Microsoft Dynamic Solutions for NFP organisations since 2008. Established in 1999 and headquartered in Maidenhead (UK) and Central London (UK) Pythagoras has developed an enviable combination of multi-sector industry experience and customisable software innovation since being established.
About ELEXON
ELEXON delivers balancing and settlement services critical to the successful operation of Great Britain's electricity trading arrangements under the Balancing and Settlement Code (BSC). We manage processes and systems from meter to bank, handle over £500 million of our customers' funds each year and interact with over 200 companies in the electricity industry. They, in turn, supply over 28 million customers.
As part of our role in ensuring that residential and business electricity settlement happens seamlessly, we are experts in procuring and managing contracts for the systems and processes we manage. We've implemented and developed one of Great Britain's largest energy industry codes, and continue to handle its day-to-day governance. We also enforce performance standards, targets and other obligations so our customers have confidence that the BSC works efficiently and fairly.
Over the past 10 years, we've managed extensive industry change: developing and introducing the NETA arrangements and rolling out the Balancing and Settlement Code into the Scottish market in 2005 (BETTA). We regularly review and re-procure our large contracts (worth over £226 million altogether), and constantly update the BSC. We are now perfectly placed to help the industry meet the challenges that it faces.
How is ELEXON looking to the future?
We're consulting widely on smart metering and smart grids, looking at how any proposed changes may affect settlement and our customers, and proactively proposing solutions. We're also considering the impact of the low-carbon economy, and particularly the challenges that electrifying transport and relying more on renewable energy sources will bring.
For more information about Pythagoras, contact:
Lee Wise Marketing Executive Email: lee.wise@pythagoras.co.uk Phone: 01628 519 000 / 020 3102 5376 Web: www.pythagoras.co.uk
For more information about ELEXON, contact:
Joanne Smalley Corporate Communications Manager Email: joanne.smalley@elexon.co.uk Phone: 020 7380 4369 Mobile: 07501 254915 Web: www.elexon.co.uk
Get automobile news and garbage compactor
0 comments:
Post a Comment